ReFlux Documentation¶

Welcome to the ReFlux technical documentation.

ReFlux is a modular, user‑centric field service platform designed to support field service employees in their day‑to‑day operational work — without overloading them with unnecessary complexity or repetitive data entry.

This documentation explains how ReFlux is built, how it is intended to be used, and how it can be extended and tailored to real operational needs.

What is ReFlux?¶

ReFlux is a system designed by Oliver Comes to support field service operations across planning, execution, reporting, and follow‑up activities.

At its core, ReFlux follows a simple principle:

Enter data once — reuse it everywhere.

Instead of requiring users to repeatedly re‑enter the same information in different places, ReFlux is designed so that structured data: - is captured at the right moment - validated once - reused consistently across the system

This approach: - reduces input errors - saves time in the field - increases user acceptance & long‑term data quality

Design philosophy¶

ReFlux is intentionally built as an alternative to large, rigid enterprise systems.

While platforms such as Salesforce or SAP provide broad functionality, they often come with: - high licensing costs, - steep customization barriers, - and heavy dependency on specialized consultants or developers.

ReFlux takes a different approach:

Freedom over restriction
Users and teams can adapt workflows and structures where needed.
Simplicity over overload
Only relevant data is requested — no unnecessary forms or fields.
Practicality over abstraction
The system is shaped around real field service processes, not generic models.
Maintainability over complexity
Customization should be possible without expensive licenses or deep programming expertise.

Who is ReFlux for?¶

ReFlux is designed for:

Field service engineers
Service planners and coordinators
Technical support teams
Operations and process owners

Anyone whose daily work benefits from: - reliable shared data, - consistent process flows, - and reduced administrative overhead.

What you will find in this documentation¶

This documentation is structured to support both users and developers.

Backend (Django)¶

System architecture
Backend apps and responsibilities
Business logic and data flows
APIs, background tasks, and integrations

Frontend (Web & Mobile)¶

Application and module structure
UI and UX principles
State management and API usage
Platform‑specific considerations

Operations¶

Deployment steps
Environment configuration
Observability and monitoring
Runbooks and operational procedures

Structure of the documentation¶

Backend documentation is organized app‑by‑app
Frontend documentation is organized module‑by‑module (separately for web and mobile)
Operational documentation focuses on real‑world usage and maintenance

Each section is designed to be readable on its own, while still fitting into the larger system picture.

How to use this documentation¶

Start with the section that matches your role:

Engineers: begin with Backend or Frontend
Operations: start with Operations
New contributors: read the Getting Started and Architecture sections first

This documentation is intended to evolve together with the system — just like ReFlux itself.